If you wish to reschedule your test, you must contact Pearson VUE atleast 24 hours prior to your scheduled appointment. Rescheduling less than 24 hours prior to your appointment or more than once for an exam may result in forfeiting your exam fees. You are permitted to reschedule an exam only once. Candidates with approved accommodations (if any) may reschedule through the call center only.
If you wish to cancel the exam you need to contact Hack2Secure 24 hrs prior to your exam appointment time. The exam will be cancel only after proper documentation is provided.